(Palo Alto, California — April 14, 2020) – KangarooHealth, a digital health company known for its AI-powered early health risk detection and triage solutions, announced the launch of its two solutions, ChannelFlow and HOP, for remote coronavirus risk monitoring and early virtual triage.
ChannelFlow, KangarooHealth’s enterprise solution, supports health systems, public health agencies, hospitals, and employers in their surging quarantine management efforts. The platform remotely monitors people under investigation (people who might have been exposed to COVID-19 and self-quarantining), detects critical moments when escalation of care is needed, and enables providers to conduct virtual triage timely and safely. It reduces unnecessary emergency room visits and protects people under investigation from the risk of cross contamination.
Currently, public health agencies, hospitals, and employers have their staff call each person under investigation with a series of screening questions multiple times every day. With the surge in community outbreaks, the current method is labor intensive and is not scalable with the growing demand.
“KangarooHealth is designed to maximize limited healthcare human resources. It enables one staff to monitor hundreds of thousands of people under investigation with ease,” said Xiaoxu Kang, Ph.D., CEO and Founder of KangarooHealth, who was formerly trained at Johns Hopkins Medicine. “The initial application of the platform is to help health systems monitor frontline healthcare staff who are exposed and under investigation.” With the pandemic outbreak of coronavirus (as recognized by the World Health Organization), many frontline physicians, nurses and other healthcare workers have been exposed and under investigation. KangarooHealth is collaborating with a large physician medical group of a major health system in California to monitor its 100+ physicians under investigation.
Besides supporting organizations in their quarantine management efforts, KangarooHealth also offers a mobile solution, HOP, for individual users. HOP provides individual users remote coronavirus risk monitoring and early virtual triage. It remotely monitors individual users’ vitals (i.e. temperature) and symptoms daily, detects critical moments when advanced care is needed, and connects experienced physicians and licensed nurses to conduct virtual triage timely.
“With the rapid increase of patients with critical care needs, hospitals and health systems are getting overwhelmed. More and more people are having trouble in getting care in a timely manner. KangarooHealth connects people to the right care exactly when they need it. Not only may it increase survival rates through early triage and intervention, but it also protects people from high exposure risk in crowded waiting rooms,” said Dr. Kang.
As part of Stanford StartX’s special task force for fighting against coronavirus, KangarooHealth has waived fees off its remote coronavirus risk monitoring application for individual users in the U.S. The virtual triage offered by physicians and licensed nurses is a professional service and can be covered by healthcare insurance or out-of-pocket payments.
KangarooHealth’s quarantine management solution for healthcare systems / employers and its remote coronavirus risk monitoring solution for individual users are both HIPAA compliant and available for use. Specifically, the solution for individual users can be downloaded from Google/Apple stores for free. For more information, please contact [email protected].
Frequently Asked Questions
Q: How can I access KangarooHealth’s free remote coronavirus monitoring service as an individual user?
A: For individual users in U.S., please download the KangarooHealth app online following the links below. It is available on both iOS and Android platforms. Once downloaded, you can sign up in the app for free.
Q: What is the purpose of daily coronavirus risk monitoring?
A: It is to track your health status trends and changes, detect critical moments where advanced care is needed, and enable healthcare providers to triage and intervene early for your health and safety.
Q: Since KangarooHealth solutions monitor user vitals such as temperature daily, what if I don’t have a thermometer as an end user?
A: There are three ways for every user if you do not have a thermometer at home:
- To buy a digital thermometer from your nearby drug stores such as CVS/Walgreens.
- To order a digital thermometer from online retailers.
- To order a digital thermometer from the KangarooHealth mobile solution.
While the first channel is most economic, other channels will aide in our collaborative efforts at social isolation.
Q: Can KangarooHealth diagnose whether I have COVID-19?
A: KangarooHealth currently does not provide diagnosis for COVID-19. At this time, a specific test kit is needed to confirm your infection. However, KangarooHealth is setting up partnerships with test kit manufacturers to enable our users to get access to home testing kits once they become available in the manufacturers’ facilities.
Q: If I need advanced care, where will I be directed?
A: If KangarooHealth detects that advanced care is needed, physicians and/or licensed nurses would proactively reach out to you. Your triage pathway—where you would be directed—is dependent on a combination of many factors including but not limited to your medical and exposure history, symptoms, vitals and your distance to the community outbreak zones.
Depending on different risk levels, common triage pathways are:
- A call with a physician and/or licensed nurse
- A consultation session with your primary care physician, online or in-person
- A visit to urgent care
- A visit to emergency care
Q: When I experience an emergency, can I use KangarooHealth remote coronavirus risk monitoring solution to get emergency service?
A: When you experience any emergency, please call 911 or go to your nearest emergency room. KangarooHealth does not provide any emergency intervention.
Q: How can I access KangarooHealth’s quarantine management solution for healthcare systems and employers?
A: The solution is available to use. Please email [email protected] with the subject line “Quarantine Management”.
KangarooHealth was founded and backed by top scientists and physicians from Johns Hopkins Medicine, Kaiser Permanente, and Palo Alto Medical Foundation. Its core belief is that the best healthcare is proactive and predictive, not reactive. Best healthcare is not just one annual visit to the doctor’s office, but your doctors continuously monitoring your health status and proactively reaching out to you as needed. Best healthcare is not just a snapshot of your health in a medical report, but a detailed story including continuous streams of data and patient reported symptoms.
KangarooHealth develops machine intelligence to remotely monitor a person’s health status and metrics continuously, predicts and detects critical moments when escalation of care is needed, and connects patients with the right level of care at the right moments. KangarooHealth partners with IoT manufacturers, medical groups, and health systems to deliver the best integrated health care to employers and individuals in need.
Disclaimer: If you think you may have a medical emergency, call your doctor or 911 immediately. The information and other content provided in this blog are not intended and should not be construed as medical advice, nor is the information a substitute for professional medical expertise or treatment.
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